CCTV Monitoring Operators

SBEKO Security

Head Office - Soweto

Permanent

Posted 07 May 2025 – Closing Date 31 June 2025

Job Details

Division: SecureVision
Location: Control Room – Gauteng
Job Type: Full-time / Rotational Shifts (Day & Night)
Minimum Experience: 1–2 Years
Industry: Security and Investigations
Functional Area: Surveillance & Control Room Operations

Job Description

About the role

The CCTV Monitoring Operator is a critical part of Sbeko Security’s surveillance team, responsible for real-time monitoring of multiple sites to ensure safety, detect suspicious activity, and coordinate swift responses. Working from our centralized control room, the operator must remain alert and focused at all times. This role requires strong observational skills, attention to detail, and the ability to follow strict protocols under pressure.

Key Responsibilities

Monitor live CCTV footage from various client sites and company facilities
Identify and report suspicious, unusual, or criminal activity in real time
Communicate with on-site security personnel and emergency services when necessary
Keep accurate records and logs of incidents, observations, and system checks
Ensure all camera systems are functioning properly; report faults immediately
Follow company procedures for alarms, emergencies, and escalations
Maintain confidentiality of all video footage and data
Provide recorded footage to clients or investigators as required, following protocol
Collaborate with supervisors and respond swiftly to operational instructions
Maintain cleanliness and discipline within the control room environment

Minimum Requirements

Grade 12 / Matric certificate (essential)
PSIRA Grade C (minimum) – Control Room Certificate required
1–2 years of experience in a control room or surveillance environment
Strong attention to detail and ability to remain alert for long periods
Good written and verbal communication skills
Familiarity with CCTV software and digital monitoring systems
Ability to work shifts, including weekends and public holidays
Clear criminal record
Ability to work under pressure and make sound decisions in emergencies
Knowledge of security procedures and incident reporting protocols

What We Offer

Competitive industry-aligned salary with shift allowances
Structured shifts and scheduled rest periods
High-tech control room environment with advanced surveillance systems
On-the-job training and skills development
Opportunities for growth into supervisor or technical support roles
A professional and disciplined team environment
The chance to play a key role in crime prevention and incident response